Privacy Policy

Last updated: 25/5 – 2025

At Mr. SPIKE, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

What information we collect

We collect and process the following types of data:

Name and contact information (email, phone, address)
Order history and delivery information
Payment details (handled securely by third-party services such as Klarna or Stripe)
IP address and browser/device data (used for analytics and site security)
Any messages you send us via forms or email

Why we collect your data

We process your personal data in order to:

Fulfill orders and deliver products
Provide customer service
Improve our website and marketing
Comply with legal obligations

Legal basis for processing

We rely on the following legal grounds:

Fulfillment of a contract (e.g., delivering your order)
Legitimate interest (e.g., improving services)
Your consent (e.g., for marketing cookies)

Who we share data with

We only share necessary information with:

Payment providers
Delivery partners
Web analytics and technical tools

We never sell or rent your personal data.

How long we store data

We retain personal data only as long as necessary:

Order and invoice data: up to 7 years (legal obligation)
Contact and support messages: up to 2 years
Analytics data: anonymized or deleted after 14–26 months

Your rights

You have the right to:

Access your data
Correct inaccurate information
Request deletion (“the right to be forgotten”)
Object to processing
Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

For any questions or requests, contact us at info@mrspike.se.